In the role of Team Leader, you will support the smooth operation of a fast-moving Goods-In warehouse environment. Assist in the day to day running within the warehouse function, to help the company’s daily targets and objectives are meet. Ensuring team members comply with business health and safety expectations and work to standard practices. Ensure housekeeping standards are maintained and new processes rolled out and supported.
Working closely with the Transport and Inventory Management team is also key to this team’s success. The quality and service provided by the team is paramount.
You will be engaging with other Shift team members and with your Shift Supervisor support and Lead trainer this role will encompass team development plans including your own personal development.
Ensure the team behaviours meet the standards expected from them within a diverse working environment and across varying shift patterns. Supporting your supervisor also in dealing with various employee related issues.
Key areas of responsibility:
Encourage safe working environment, adhering to health, safety and environmental procedures and ensuring they are understood and practised by the staff.
Support daily team briefing at shift start/close for consistent and improved communication on expectations, issues, and outstanding actions.
Learning/using WMS system procedures and processes in line with business needs.
Ensure Goods/Stock is received and located efficiently, accurately, and timely.
Ensure staff consistency in Goods checking prior to put-away, creating an auditable trail for Purchasing/Supplier or dispute resolutions.
Assist in loading out requirements as required.
Communicate and escalate to your supervisor as appropriate any delivery non-conformities, load/transport issues as pro-actively as possible.
Ensure all relevant procedures and processes are followed and adhered to inline with the company’s procedures and requirements.
Support standard work and quality processes are implemented to ensure a team disciplined ‘right first time’ approach is adhered to.
Ensure handling equipment checks are completed daily and issues reported to Supervisor.
Advise on skills gaps within the team so we can ensure adequately trained and competent.
Assist in company absence control to ensure maximum attendance levels.
Liaise with stock control, purchasing and transport as and when required.
Support CI processes and procedures to improve shift operations.
Skills and experience:
Support team-based problem solving.
Possess the ability to lead and motivate.
Good understanding of the impact of failure/cost of poor quality.
Able to achieve results when under pressure.
Good communication skills. Computer literate.
WMS understanding/experience or willing to learn.
Performance:
Achieves area relevant targets set by the Supervisor/Shift Lead.
Collaboration and teamwork:
Works collaboratively and supports Crosswater Values/Culture.
To support organisations reputation internally and externally.
Treat people fairly, with respect, impartiality, and consistency.
Maintains calmness in all demanding situations, elevating issues as required for resolution.
Benefits:
25 days’ holiday plus Bank Holidays;
Auto enrolment government pension scheme;
4 x salary life assurance;
Private healthcare salary sacrifice scheme;
Buying and selling of annual leave available;
Financial support programme available;
Access to an employee assistance programme;
Quarterly nights out with the team, paid for up to £25 per head;
Discounted gym membership at the Hilton doubletrees;
Christmas party and Summer Family Fun Day;
Discounted travel prices on Arriva public transport in Kent;
Contributory defined contribution pension scheme;
Premium watch such as Rolex for 10 year’s service;
