About Us


We understand bathrooms. That’s why at Crosswater we make it our business to be experts on each and every element of bathroom design.

For 20 years Crosswater has been celebrated as the leading supplier of premium products for the bathroom. Throughout those two decades we have honed our expertise, perfected our designs and broadened our product offering - not to mention winning a few awards along the way - to bring you superior quality and unrivalled performance across every aspect of bathroom design.

Excellence in Design

By uniting our existing product ranges, we’ve now made it easier than ever to create a complete solution that delivers on each element of bathroom function. A combination of time-honoured manufacturing techniques, quality materials and tried-and-tested components are brought together to offer a complete range that proudly wears the Crosswater seal of approval.

Crosswater’s offering is second to none. We offer a complete bathroom solution and deliver an exceptional service.

David Hance, Chairman

Lake View House

Our industry-renowned HQ in Dartford, Kent covers 131,000 square foot, containing office, meeting and recreational areas, a 94,000 square foot warehouse, and a stunning 10,000 square foot showroom named, “The Gallery”. This impressive space has become a go-to destination for retailers, designers and specifiers looking to view the Bathroom Brands Group product offering in an inspiring setting.

Be Inspired - The Gallery

As you walk under a swirl of 5800 hand-blown glass baubles, The Gallery – designed by renowned architecture and design firm Coppin Dockray - showcases 32 roomsets of innovative bathroom product from Crosswater, which are displayed alongside other brands in the Bathroom Brands Group portfolio. The 90m long space also has a section dedicated solely to the variety of brassware designs from Crosswater, including a working Digital display and a “trough” area where you can get up close and personal with the workings of various shower heads, handsets and basin mixers.

The Gallery is open for trade customers through appointment with their area Sales Manager.

Take a tour of the showroom below or if you prefer, view a selection of our showroom highlights.



Outstanding customer service

We have a warehouse that spans 94,000 thousand square feet, holding over 5,000 stock lines. A constantly renewed fleet of 30 vehicles delivers across the whole of the British Isles and most locations are covered every day. A combined internal sales office and technical team of 35 people take 1700 calls and process over 900 sales orders per day.


At Crosswater, we readily embrace the latest cutting-edge manufacturing processes and design trends to provide brassware designs that meet the discerning standards set by you, our loyal customers. Our collection caters to the complexities of the water’s flow, including a wide selection of showerheads, multifunctional valves, bath and basin mixers, and those luxurious additions that transform everyday cleansing routines into an indulgent experience. When it comes to quality, we don’t cut corners.

Each product in the collection is designed to withstand the demands of daily bathing rituals, whether installed in a large family bathroom or luxury en-suite. All of our products are manufactured using the latest advanced techniques, working hard behind the scenes to offer you an exceptional experience. In fact, we’re so confident in our products that we proudly offer a 15-Year Guarantee on the majority of our brassware ranges.

Furniture & Ceramics

For style than goes hand-in-hand with the latest in bathroom innovation, our extensive collection caters to all functions and aesthetics. All of our furniture is manufactured using the very best materials and finishes, working hard to bring you an exceptional product that meets the demands of every hardworking bathroom.  Team this with the very latest in ceramic design shown across our range of basins and suites, and the superior heat output technology of our towel warmers, and you’ve got everything you need to create a bathroom that is as inviting as it is functional.

Whatever style you’re going for, we offer a breadth of contemporary and traditional designs to help you create that desired look. Our expert knowledge and high-quality products ensure that the practicalities of every bathroom setup are covered, leaving you to enjoy the experience when it comes to planning your space. In fact, we’re so confident in our products that we proudly offer a 15-Year Guarantee on the majority of our ranges.


Combining our existing product ranges has meant that we can offer a complete solution that delivers on each element of shower function, brought together in one place.  All of our shower screens are finished with Clear Glass Protection as standard, helping to reduce staining and therefore ensuring that your shower looks as good as new with each use. Team this with the very latest in thermostatic shower brassware, including multiple outlet valves and innovative smart controls seen in our Digital and Dial ranges, and you’re covered on every aspect of the in-shower experience.

If it’s a wet room you’re looking for, we offer frameless shower panels and a selection of low and level-access shower trays to help you create that seamless look. Our expert knowledge and high-quality products ensure that the practicalities of every shower setup are covered, providing you with only the best when it comes to planning your space.

About Bathroom Brands Group Projects

Setting new benchmarks in customer service, design and quality, Bathroom Brands Group Projects places a great importance in the construction of every product, conducting mechanical endurance, product performance and safety testing to British and internationally recognised standards. The company’s contract projects offers commercial customers a complete one-stop-shop for the highest quality bathroom designs available to the specifiers market.

Providing solutions from the complete Bathroom Brands Group portfolio, customers can choose from Crosswater, Burlington, Britton, Clearwater and Thirty6 to create bathroom schemes for large-scale developments. Co-ordinated by a team of specification generators and sales support, BBGP will allow for a greater fit for specifiers and their project demands, offering a complete ‘top to bottom’ design offering for bathrooms.

For more information on Bathroom Brands Group Projects please contact our team on 01322 422 743 or email [email protected]

Mark of approval

A simple way to check you have a genuine Crosswater approved valve is to look for the conformity code that’s marked to ensure its compliance with TMV2.

Approved to TMV2


Contact Us

Crosswater Limited, Lake View House, Rennie Drive, Dartford, Kent, DA1 5FU

Tel: 0345 873 8840 / 01322 475 800
Fax: 0345 873 8841
Email: [email protected]