We understand our imperative is to keep you as fully informed as possible about:
We understand it is our imperative to:
The Bathroom Brands Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Bathroom Brands Group may change this policy by updating this page, and we recommend you visit our page from time to time. However, we will ensure that you are always fully informed and kept up to date about the ways in which we are currently collecting and processing your information and that you understand our most up-to-date policies and procedures. This policy is effective from 25 May 2018. The EU GDPR 2018 places obligations on us to process your information fairly and lawfully and to communicate our obligations, interests, policies and procedures with clarity. For the purposes of GDPR, the data controller is Crosswater Limited, Lake View House, Rennie Drive, Dartford, Kent DA1 5FU, UK.
We collect the following information:
We collect your data so that we can:
Our legitimate interest in the use of your data, and our processing of it, lies in protecting and enhancing the commercial, business and financial interests of our customers – and these interests only:
We will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with – and that you are fully aware of our most up-to-date policies, procedures and intentions. We will only collect your information where we have lawful grounds and legitimate business reasons to do so. We will be transparent in our dealings with you and will tell you in full about how we will collect your information.
We may share information provided by you, either verbally or in writing, among the different companies forming the Bathroom Brands Group of companies or with third parties, such as recognised distributors of our products.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly review and correct any information found to be incorrect.
You may request details of personal information which we hold about you under the EU GDPR 2018. If you would like a copy of the information held on you please email us or write to us at Lake View House, Rennie Drive, Dartford, Kent DA1 5FU, UK, marked for the attention of the Data Protection Officer
We will use your information for:
We will have gathered and processed your personal data as a user of one or more of our web-sites, as a customer or as a member of the staff of one of our customers. GDPR recognises that we will therefore have an interest in retaining this as long as it remains a legitimate interest to do so.
This section explains our policy regarding any personal information you might supply to us when you visit our website.
Once you choose to provide us with personally identifiable information (any information by which you may be identified – see our definition below), by agreeing to the terms and conditions for our website, you can be assured that it will only be used to support your customer relationship with us.
We define personal data as information, separately and/or in combination, and either in isolation or arranged in such a way, that would lead to the unique identification of, and distinguishes, an individual: directly or indirectly.
We are committed to ensuring that your information is secure as is practicable. Unfortunately, the transmission of information and data via the internet is not completely secure – but we have put in place our best steps to assure security. In order to prevent unauthorised access or disclosure, we have put in place the best possible physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to and from other websites. If you follow a link to any of these third party websites, please note that they will have their own privacy statements and we do not accept any responsibilities or liability for these statements.
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