The term ‘Crosswater’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Crosswater Limited, Lake View House, Rennie Drive, Dartford, Kent, DA1 5FU. Our company registration number is 03619276. The term ‘you’ refers to the user or viewer of our website.
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Crosswater brassware cleaning guidelines
-Crosswater manufactures a range of high-quality taps, mixers and showering valves in several different finishes.
-To ensure the aesthetics of each product is maintained throughout its lifetimes, a number of simple cleaning procedures should be adopted.
-Crosswater recommends regular cleaning with warm soapy water and a soft non-abrasive cloth. Alternatively, a gentle citrus-based, environment-friendly cleaner designed for appropriate products can be used.
-Any buildup of limescale or toiletries such as shampoos, shower gels, liquid soaps, hair dyes, perfumes, aftershave and nail varnish has to be removed by regularly cleaning.
-Never use or mix cleaning products which have an abrasive surface. Cleaning powders, pads or cremes with an abrasive effect may damage the surface of your product and void the warranty.
-Never use cleaning materials, which contain hydrochloric, formic or acetic acid, these acids, along with products containing a chlorine bleaching agent, will change the appearance of your product and void the warranty.
-If you are using any mild cleaning agent, we recommend applying onto a soft cloth or sponge, never directly onto the product.
-After cleaning, rinse thoroughly with clean water to remove any residue. To ensure the buildup of limescale spotting does not occur, surfaces should be completely dry after cleaning.