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19 September 2025

My retailer is closed. How can I get help?

There are a couple of ways you can get assistance with your product.

You are able to self-help using our FAQ pages. This contains a number of useful topics, from how to maintain your product to buying spares to remedy any issues. Click here to see all our FAQs

You can also find another retailer if you wish to order more products using our retailer search function. Click here to find your nearest.

 

If you have a warranty claim, please contact us at the email below with your original purchase invoice, description of the issue and clear images to support.

[email protected]

Please note we are unable to deal with warranty claims without a valid proof of purchase.

 

 

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